Privacy policy

Introduction & Scope
Hurricane Harvey Families (herein referred to as “HHF,” “we,” “us,” or “our”), respects the privacy of our donors and website visitors and are committed to protecting personal information entrusted to us. This document describes our policy related to the gathering and disseminating of information obtained from users of our services. 

This Privacy Policy applies to HHF's hard copy publications and its website located at www.hurricaneharveyfamilies.com (“Site” or “WebSite”). The policy relates to information we collect, including personally identifiable information as well as information that does not identify donors and Site users personally. Our Site contains links to third-party web sites for the convenience of its visitors. This policy does not apply to web sites owned or operated by other organizations, companies, or individuals, as these third-parties may have their own privacy policies related to the information they collect from you.
 

Types of Personally Identifiable Information Collected & How It May Be Used

HHF collects and stores the personally identifiable information of its donors, members, and others who have contacted or requested information from HHF. Such information may include names, addresses, telephone numbers, and email addresses. We do not share personal information—such as names, mailing addresses, telephone numbers, or email addresses—with anyone, except to the extent necessary to process transactions and provide access to, or information about, HHF's information and services. HHF takes practical measures to protect the personal information we collect and does not disclose this information tothird-parties for their marketing or fundraising purposes.

Names
HHF collects first and last names voluntarily provided to us by donors, members, visitors to our Site, and others who have requested information from us, or who have contacted us via phone, postal mail, email, or our Web Contact Form. We may use these names to process transactions and provide access to, or information about, HHF's information and services, or for the purpose of contacting members, donors, and others about their online user accounts, membership information, tax receipts fordonations, renewal notices, donor alerts, and occasional fundraising efforts.

Email Addresses
HHF collects email addresses voluntarily provided to us by donors, members, visitors to our Site, and others who have requested information from us, or who have contacted us via phone, postal mail, email, or our Web Contact Form. In accordance with our Terms of Service, HHF members, journalists, and others who choose to create online accounts to gain access to restricted content on our Site are required to provide us with a current email address.

We may use the email addresses we have collected to communicate with HHF members and others who have voluntarily provided their email addresses to us. Such communications are typically regarding online user accounts, membership information, tax receipts for online donations, renewal notices, donor alerts, and occasional fundraising efforts.

Mailing Addresses
HHF collects mailing addresses voluntarily provided to us by our donors and others in order to provide support services to those affected by the storm and those wanting to helpWe may also use these addresses to send tax receipts for offline donations; membership renewal reminders; and information related to HHF news, announcements, and fundraising efforts. 

Credit Cards & Highly Sensitive Information
HHF does not store highly sensitive information, such as credit card data, from our visitors or donors. Once our Site opens up to receive donations, the portion of our Site on which credit card donations are processed will be operated by a third-party transaction processor, PayPal, which takes measures to protect sensitive information using a variety of safeguards including encryption, firewalls, and other access controls.

Types of Non-Personally Identifiable Information Collected & How It May Be Used
We may collect non-personally identifiable information from you when you visit and interact with our Site. This is information that is commonly collected by web site operators. HHF uses this information, such as tracking the number of unique site visitors and the browsers and other technology they use to access our Site, in order to optimize the Site’s functionality and enhance user experience. This may include the proxy address of your Internet service provider (ISP) and your Internet protocol (IP) address; the query in the request; the version and name of your web browser; data related to sent or received cookies (described below); the uniform resource locator (URL) that was used to request access to our server; the pages accessed by users on our Site; and other commonly collected environmental variables.

Log Files
Log files consist of information sent to our Site by Site visitors’ computers. Like many web site operators, our Site servers collect and store non-personally identifiable information from anyone who visits the Site. The data in these log files is used in aggregate to analyze site traffic, trends, and clicks, which enables us to administer and improve our Site. Data stored in log files may include information about site visitors’ IP addresses, browsers, ISPs, operating systems, standard web log data, and other information.

Cookies
Cookies are pieces of numeric data stored on your computer. Many web sites, including hurricaneharveyfamilies.org, use them to identify a unique visitor returning to the web site. HHF can only detect cookies placed on your computer by our own Site. Cookies are not linked to any personally identifiable information. Web site users have the option of disabling cookies by adjusting their browser settings. Be aware, however, that disabling cookies may affect your ability to access certain portions of our Web Site. If this occurs, the problem can generally be remedied by re-enabling cookies and refreshing your browser.

Aggregated Data
Aggregated data is information we may gather and compile that is non-personally identifiable or linked to specific users of our Web Site. There are no restrictions under this Policy that restrict our right to aggregate this information, which we may share with third-parties and use in various ways, such as to understand the interests or popular content accessed by our Web Site visitors as a group.
 

Information Security

Protection of Data from Loss
HHF has implemented physical and electronic security measures to protect against the loss, misuse, or alteration of information we receive from donors to HHF and users of the HHF Web Site. While no security measures are perfect or impenetrable, HHF takes practical measures to safeguard the information of its Web Site users.

Information Sharing and Third-Party Usage
HHF respects the privacy of its donors and Site visitors, and is dedicated to protecting personal information entrusted with us. We do not share personal information—such as name, mailing address, telephone number, or email address—with anyone, except to the extent necessary to match families affected with those wanting to provide assistance, or information about, HHF's information and services. HHF does not disclose this information to third-parties for their marketing or fundraising purposes.

Third-Party Links
Our Site contains links to third-party web sites for the convenience of its visitors. Additionally, third-party web sites link to to HHF's Site. HHF IS NOT RESPONSIBLE FOR THE PRACTICES OR CONTENT OF ANY OTHER WEB SITES. HHF's Privacy Policy applies only to HHF's Web Site and does not apply to web sites owned or operated by other organizations,  companies, or individuals. These third-parties may have their own privacy policies related to the information they collect from you, and we encourage users to read the privacy policies of any third-party web sites that they visit. 

Use of Content
Information published by HHF on its Web Site or in its hard copy Guide is provided for general informational purposes only and is not intended, nor should it be construed, to be legal advice or a legal opinion. HHF expressly disclaims all liability for the consequences to any person related to any act or omission committed based upon the reliance, in whole or in part, on any of the contents of the Web Site or other published information.  

Updating Your Information or Questions About Privacy Policy
In order to update your contact information with HHF, or if you have questions about our Privacy Policy, please use the Contact Form.

Changes to the Policy
HHF reserves the right, at its sole discretion, and without notice, to modify or replace any part of this Policy at any time. It is your responsibility to check this Policy periodically for changes, which will be noted in a “Change Log” included in this document. Normally we will not notify users when a minor change is made to this Policy. If a major change is made to the Policy, HHF will put a notice onour Web Site at www.hurricaneharveyfamilies.com, and/or send an email announcement to users who have provided us with an email address.

This Privacy Policy is effective as of August 31, 2017.